The training explains why tailoring your care to a person’s individual wants and needs is important, and how it benefits your healthcare setting as a whole. It also explains how to fulfil person-centred care practices in compliance with the Health and Social Care Act and other crucial legal requirements, including data protection and consent. When you complete the course, you’ll know how to help service users take part in decision-making processes, how to deliver day-to-day personalised care, and how to ensure care plans cover all the patient’s needs